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Shipping & Returns

Groomers Helper Shipping Policies and Returns

Payment Terms
Payment terms are Credit Card (Mastercard, Visa, American Express, & Discover), Bank Debit Card, PayPal, or mail in payment with a check/money order (made payable to Groomers Helper). A $25.00 charge will be added for any returned checks.

Damaged Merchandise
If damage occurs during shipping, have the box and merchandise inspected by the delivery carrier and contact Groomer's Helper® immediately. (Please save the original shipping package with the merchandise).

Shippers We Use
We will make every effort to ship using the service that you choose, but reserve the right to ship using another carrier if that carrier will get the product to you quicker or just makes more sense.

Return Policy
For products returned within 30 days of receiving the merchandise we offer a Full Refund, minus the Shipping and Handling costs. For products returned between 31 and 60 days of receiving the merchandise there will be a 15% Restocking Fee ($5.00 minimum). You must have an RMA number before returning a product - GET RMA. Returns will be credited upon approval of merchandise in new, saleable condition.

Delivery to Foreign Countries
Shipments out of the United States to foreign countries such as Canada, Australia, and the United Kingdom are subject to the country of destination taxes and tariffs. Check with your local government for more information and tariff rates.

IT'S EASY TO ORDER:

For Internet orders:
 Use the built-in Shopping Cart and easy-to-follow instructions.

For Call-In Orders: Orders can be placed Monday-Saturday, 9am to 5pm EST. Please call 1-866-987-2426 or 1-609-350-6480.

For Email Orders: Our email address is: sales@groomershelper.com. Orders can be emailed 24 hours a day.

For Fax Orders: Our Fax number is 1-609-822-2920 and can be called 24 hours a day.

For Mail In Orders: Just mail your order to the following address. Please include payment, business name, address, and phone number. Make checks/money orders payable to Groomers Helper.

Send to:

Groomers Helper 
8510 Ventnor Avenue
Margate, NJ 08402

*Prices, terms, and conditions are subject to change without notice.